Can I get the same price in the store as online?
No! Although it will be the store managers decision to match the price or not, officially Internet sales do not require the same service level as in-store hence the cheaper price.
Need help or advice to decide between cameras?
You can email us or phone 02 4229 2670 during business hours for further help.
Can I use direct deposit?
YES! Just choose Direct Deposit in the checkout-shopping cart.
Can I have my camera delivered or can I pick it up?
YES! Either you can choose to pick it up or we deliver anywhere in Australia.
How much will delivery cost me?
Flat Rate $15.40 on orders this includes insurance. Flat Rate Shipping is up to 5 KG, for anything over this weight we will inform you of the extra cost before shipping.
Are my goods insured?
YES! Your order is fully insured against loss or damage.
Do you have a bricks and mortar camera shop? Yes
Shop 60, Burelli St (Opposite Woolworths)
WOLLONGONG NSW 2500
02 4229 2670
wollongongch@connexus.net.au
Trading Hours Sunday: CLOSED
Monday: 9:00 - 5:30
Tuesday: 9:00 - 5:30
Wednesday: 9:00 - 5:30
Thursday: 9:00 - 8:00
Friday: 9:00 - 5:30
Saturday: 9:00 - 3:00
B & K Camera House, NOWRA
Phone 02 4421 7670
Fax 02 4423 6327
Internet
Email nowrach@virtualcity.com.au
Address Shop 3 Nowra Mall, Kinghorn Street
NOWRA NSW 2541
Trading Hours Sunday: CLOSED
Monday: 9:00 - 5:30
Tuesday: 9:00 - 5:30
Wednesday: 9:00 - 5:30
Thursday: 9:00 - 5:30
Friday: 9:00 - 5:30
Saturday: 9:00 - 1:00
Bowral Camera House, BOWRAL
Phone 02 4861 3774
Fax 02 4862 1048
Internet
Email bowralch@virtualcity.com.au
Address 36 Wingecarribee Street
BOWRAL NSW 2576
Trading Hours Sunday: CLOSED
Monday: 9:00 - 5:30
Tuesday: 9:00 - 5:30
Wednesday: 9:00 - 5:30
Thursday: 9:00 - 7:00
Friday: 9:00 - 5:30
Saturday: 9:00 - 1:00
Is my camera covered by warranty?
YES! All our cameras have a genuine Australian back to base 12-month warranty with the camera manufacturer (e.g. Canon, Sony, Panasonic etc).
Do you have extended warranties?
YES! Extended warranties are available.
Cannot find it on your web site?
If you cannot find what you are looking for then give us a call on 02 4229 2670, e-mail us at: wollongongch@connexus.net.au and tell us what you're looking for and we will supply a quote.
Do you Price match?
No, we do not. If someone has a cheaper price than our website then it is possibly from the grey market
Any charges for using my credit card?
Only Amex cards incur a 2% have a surcharge.
What is your returns policy?
Please see shipping and returns
Do you repair cameras?
YES! Call for details 02 4229 2670
